Frequently Asked Questions
Everything you need to know about your Underoutfit experience.
How do I determine the right size for my undergarments?
We provide a comprehensive size guide on every product page. We recommend taking your measurements and comparing them to our chart to ensure the perfect fit for maximum comfort.
What is your return and exchange policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return or exchange unworn items with original tags attached within 30 days of delivery.
How long does shipping usually take?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What materials are used in Underoutfit products?
We prioritize comfort and breathability, using high-quality blends of organic cotton, moisture-wicking bamboo, and premium spandex to ensure all-day support.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. Please contact our support team within 1 hour of placement if you need to make changes, and we will do our best to accommodate you.
How should I care for my Underoutfit items to make them last?
To maintain the elasticity and softness of our fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry or using a low heat setting in the dryer.